About the Authors
Dr. H. James Harrington is one of the world’s quality system gurus with more than sixty years of experience. In the book, Tech Trending (Amy Zuckerman, Capstone, 2001), Dr. Harrington was referred to as “the quintessential tech trender.” The New York Times referred to him as having a “knack for synthesis and an open mind about packaging his knowledge and experience in new ways—characteristics that may matter more as prerequisites for new-economy success than technical wizardry.” He has been involved in developing quality management systems in Europe, South America, North America, Middle East, Africa, ...
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