CHAPTER TWELVE

Look What’s Coming Tomorrow

Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome.

—BOOKER T. WASHINGTON

The theme from the start of this book has been that of managing tomorrow today. More explicitly, this book is about human capital management for the twenty-first century, as developed in our model, HCM:21. I’ve shown how this model of predictive management is built around the tools of human capital analytics. Several practitioners and thought leaders have shared their experience with you, as well. By now you should have a clear idea of what human capital analytics is and how you can use it to build a more effective human resources function or business unit ...

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