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Maximo’s Improvement Plan

When Tom Mahanan left Maximo Health Center Complex the last time, he had just completed a session on the construction of a Goal Tree. He had also instructed the corporate members in attendance to return to their respective hospitals and create a Goal Tree for each one. He had told them he would be back in two weeks to review their completed Goal Trees. Tom looked at his schedule and decided to contact Pete Hallwell to set a date for his next trip. He dialed Pete’s number, and after several rings, the phone was answered. “Hello, Pete Hallwell here,” the voice said on the other end. “Hi Pete, it’s Tom Mahanan,” Tom said. “Oh, hi Tom, what’s up?” he asked. “I want to schedule another visit to review your individual ...

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