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Bright and early, Monday morning, Tom called Pete Hallwell, the CFO at Maximo Health Center Complex. “Hello, this is Pete Hallwell, how can I help you?” Pete said when he answered the telephone. “Good morning Pete, this is Tom Mahanan,” Tom said. “Well hi Tom, what can I do for you?” Pete asked. “One thing I was calling about was to find out if you have my consulting contract ready for me to sign?” Tom said. “Yes, I have it right here on my desk, whenever you’re ready to come and sign it,” Pete replied. “Great, I’ll come in later today,” Tom said.
“The other thing I was calling about was to ask you if you could have someone put together a list of performance metrics that your hospitals track on a regular basis?” ...
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