2

The Phone Call

“Hello, Tom Mahanan here,” Tom said when he answered the phone. “Hi Tom, Bob Nelson here,” Bob said. Bob Nelson, the owner of Focus and Leverage Consulting, was the man responsible for changing Tom’s view of how companies can increase their profits to levels than most companies had never experienced! “Well hello Bob, it’s so good to hear from you!” Tom responded. “How have you been Bob?” Tom asked. “I’m doing very well Tom and thanks for asking,” Bob responded. “Well, what’s up Bob?” Tom asked. Bob then said, “Tom, I was calling to ask you if you’d be interested in playing golf with me today? Two of my friends are going golfing today and we needed someone to complete our foursome,” Bob added.

Tom responded by saying, “I’d ...

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