The Mentor’s Guide, 2nd Edition

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Dedication
6. Contents
7. List of figures
8. List of tables
9. List of case studies
10. About the author
11. Preface
12. Acknowledgments
13. 1 Introduction
    1. A friendly critic
    2. Why focus on program managers?
    3. Formal versus informal
    4. Terminology: “Protégé” versus “mentee”
    5. Purpose
    6. Who should read this book?
    7. How to use this book?
    8. Contents
    9. Key terms
    10. Reflection questions
    11. Resources
    12. References
14. Part I: Understanding mentoring
15. 2 Defining mentoring
    1. Introduction
    2. Origin of mentoring
       1. Western tradition from the Greeks
       2. Asian archetypes of mentoring
       3. West African traditions
       4. Native American traditions: The Hopi
       5. Draw on local traditions
       6. Section summary
    3. The mentoring ecosystem
       1. Mentor and protégé characteristics
          1. Shared attitudes and values matter
          2. Motivation and needs
          3. Prior mentoring experiences
          4. Personality traits
       2. Contexts
          1. Case Study 2.1 “Curating” mentoring: Mentoring social entrepreneurs
       3. Outcomes
          1. Categorizing outcomes
          2. Costs and benefits
       4. Section summary
    4. Defining mentoring
       1. People
          1. Avoid trait approaches
          2. Mentoring networks
       2. Processes
          1. Mentoring episodes
          2. Relationship stages
       3. Behaviors
          1. Graduate school settings
          2. Undergraduate settings
          3. Business settings
       4. Section summary
    5. Conclusion
    6. Key terms
    7. Check your learning
    8. Resources
    9. Notes
    10. References
16. 3 Promoting high-quality mentoring
    1. Introduction
    2. High-quality relationships
       1. Defining a high-quality relationship
       2. The power of positive interactions
       3. Mentoring memes
       4. Avoid dysfunction
          1. Case Study 3.1 Program managers who create learning opportunities
       5. Ethics
          1. Guiding ethical principles
          2. Ethical tensions
       6. Complicating factors
       7. Section summary
    3. High-quality programs
       1. Section summary
    4. Hallmarks of a mentoring culture
       1. Formal characteristics
       2. Informal characteristics
          1. Case Study 3.2 Creating a mentoring culture at Wake Forest University
       3. Fostering sustainability
       4. Section summary
    5. Conclusion
    6. Key terms
    7. Check your learning
    8. Resources
    9. Note
    10. References
17. Part II: Five steps to build a mentoring program
18. 4 Step 1: Identify the why
    1. Introduction
    2. Identify goals and outcomes
       1. Case Study 4.2 The power of “why”
       2. “The power of why”
       3. Who to ask?
       4. What is the goal?
       5. Why is this goal important?
       6. How should the program achieve these goals?
       7. How to probe for assumptions
       8. Report and resolve responses
       9. Goals and outcomes
       10. Examples of outcomes
       11. Section summary
    3. A few words on redesign
    4. Conclusion
    5. Key terms
    6. Check your learning
    7. Notes
    8. References
19. 5 Step 2: Map your theory of change
    1. Program effectiveness
    2. Theories of change
    3. Map your theory of change
       1. Logic model overview
       2. Resources
       3. Activities
       4. Outputs
       5. Outcomes
       6. Impact
       7. Section summary
    4. Tips
       1. Section summary
    5. Key terms
    6. Check your learning
    7. References
20. 6 Step 3: Recruit and prepare the right participants
    1. Introduction
    2. Recruit the right participants
       1. Required versus voluntary participation
          1. Case Study 6.1 Leadership mentoring for new hires
       2. What to provide
       3. How to recruit
       4. Section summary
    3. Match
       1. Characteristics
       2. Input into the match
          1. Case Study 6.2 Mentoring software to recruit and prepare
       3. Section summary
    4. Prepare participants
       1. What is in a name?
       2. The benefits of briefings
       3. Briefings as eligibility requirements
       4. Who should attend?
       5. What to include?
          1. Program goals and expectations
          2. Principles of good mentoring
             1. Relationship quality
          3. Ethical, policy, and legal obligations
             1. Case Study 6.3 What mentors (and protégés) need to know
          4. Diversity and inclusion
       6. Section summary
    5. Mentorship education
    6. Adult learners
       1. Section summary
    7. Conclusion
    8. Key terms
    9. Check your learning
    10. Resources
    11. References
21. 7 Step 4: Collect the right data
    1. Introduction
    2. Data-driven decisions
       1. Sunk-cost fallacy
          1. Case Study 7.1 Measuring mentoring activities
       2. The halo effect
       3. The overconfidence bias
       4. Section Summary
    3. What to measure
       1. Resources
       2. People
       3. Processes
       4. Dosage
       5. Section summary
    4. When to measure
       1. Align with the organizational calendar
       2. Timing
       3. Section summary
    5. From whom?
       1. Protégés
       2. Mentors
       3. Stakeholders
       4. Section summary
    6. How to measure
       1. Archival analysis
          1. Case Study 7.2 Mentoring metrics in graduate education
       2. Focus groups
       3. Interviews
       4. Observation
       5. Photographs
       6. Surveys
       7. Comparison groups
       8. Section summary
    7. Use good instruments
       1. How to ask questions: Top ten practices
       2. Section summary
    8. Protect the data
    9. Conclusion
    10. Key terms
    11. Check your learning
    12. Resources
    13. Notes
    14. References
22. 8 Step 5: Create your success story
    1. Introduction
    2. Why do I need a success story?
       1. Section summary
    3. Create a success story
    4. What and how to improve?
       1. The mentoring ecosystem
       2. The abundance approach
       3. Leverage small wins
          1. Make small, incremental changes
             1. Case Study 8.1 Getting to gold at Elmhurst University
          2. Improvement is iterative
       4. Section summary
    5. Sustain improvement
       1. Institutional policies
       2. Advisory boards
          1. Benefits
          2. Establishing an advisory board
          3. Working with your advisory board
       3. Share successes
       4. Section summary
    6. Conclusion
    7. Key terms
    8. Check your learning
    9. References
23. Part III: Enriching and strengthening the processes
24. 9 Support the beginning, middle, and end
    1. Introduction
    2. Stage theory
       1. Erikson’s psychosocial theory of development
          1. Stage V: Identity
          2. Stage VI: Intimacy
          3. Stage VII: Generativity
          4. Stage VIII: Integrity
       2. Section summary
    3. Stages of mentoring relationships
       1. Kram’s four-stage model
       2. Clutterbuck’s five-stage model
       3. Section summary
    4. Beginning: Initiation and goal setting
       1. Initiation
       2. Goal setting
          1. GROW model
          2. SMART goals
       3. The downside of goals
       4. Supporting appropriate goals
       5. Managing difficult starts
       6. Section summary
    5. Middle stage
       1. Section summary
    6. Ending stages
       1. Case Study 9.1 Points or assist? A mentoring playbook
       2. Section summary
    7. Communication preferences
       1. Role-playing exercises: Communicating supportively
    8. Conclusion
    9. Key terms
    10. Check your learning
    11. Resources
    12. References
25. 10 Promote learning conversations
    1. Introduction
    2. Mindset
       1. Fixed mindset
       2. Growth mindset
          1. Case Study 10.1 Mentoring mindset for student teachers
       3. Section summary
    3. Reflection
       1. Brain systems
       2. Types of dialogue
       3. Approach, action, and reflection framework
       4. After action review
       5. Section summary
    4. Redirection
       1. Section summary
    5. Realization
       1. Initiation: Realization conversations
          1. Best experience
          2. Share realizations
          3. Develop a template
          4. Anticipate
       2. Cultivation: Realization conversations
          1. Best experience
          2. Share realizations
          3. Develop a template
          4. Anticipate
       3. Section summary
    6. Conclusion
    7. Key terms
    8. Check your learning
    9. Resources
    10. References
26. 11 Welcome diversity and inclusion
    1. Introduction
    2. What is diversity?
       1. Diversity and power
       2. Who defines diversity?
          1. Case Study 11.1 Navigating gender and ethnicity
          2. Case Study 11.2 When diversity matters: Undergraduate research mentoring
       3. Myths
       4. Unknown factors
       5. Section summary
    3. When does inclusion matter?
       1. Access to power and social capital
       2. During initiation
       3. Type of mentoring support
       4. Section summary
    4. Challenges to diverse and inclusive relationships
       1. “Sink or swim” mentoring
       2. Fundamental attribution error
       3. Confirmation bias
       4. Status quo
       5. Section summary
    5. Cultural competence
    6. Conclusion
    7. Key terms
    8. Check your learning
    9. Resources
    10. References
27. Part IV: Vignettes and trends
28. 12 Student-alumni–industry mentoring programs
    1. Introduction
    2. Step 1 Identify the why
    3. Step 2 Map your theory of change
       1. PLLC program goals and outcomes
       2. UGA program goals
    4. Step 3 Recruiting and preparing the right participants
    5. Step 4: Collect the right data
    6. Step 5: Success story
    7. Key terms
    8. Check your learning
    9. Resources
    10. References
29. 13 First-generation student mentoring programs
    1. Introduction
    2. Program goals
    3. Program activities
    4. Participants
    5. Program effectiveness
    6. Resources
    7. Notes
    8. Reference
30. 14 STEM mentoring programs
    1. Introduction
    2. Approaches
    3. Notes
    4. References
31. 15 The future of mentoring
    1. Introduction
    2. What we do and don’t know
    3. The limits of mentoring
    4. Future trends
    5. Conclusion
    6. References
32. Appendix A: A conversation with program designer and director Heidrun Stoeger about Global Talent Mentoring, a long-term online mentoring program for outstanding youths in STEMM
    1. Introduction
    2. Step 1: Identify the why
    3. Step 2: Map your theory of change
    4. Step 3 Recruiting and preparing the right participants
    5. Step 4 Collect the right data
    6. Step 5 Success story
    7. References
33. Index