Case Example
Ann Zachery, Engineering Manager at a glass manufacturing company, had now been supervising Ellen Bassett for eight months. She reviewed how Ellen had progressed. She noted that Ellen had improved her communication skills with her colleagues. Ellen still had a tendency to spend too much time on the details of her work and not enough time looking at the bigger picture.
They had developed a good working relationship. Ann regularly gave Ellen positive reinforcement casually throughout the day and in their once-a-week meetings. Ann figured it was time to look for new ways for Ellen to grow in her job. Ann invited Ellen to offer her ideas ...
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