Introduction and Overview

Changing corporate culture cannot be a random activity. Leaders must take a logical and systematic approach to change in order to achieve desired results. While much has been written about the Seven Ss (shared values, strategy, structure, staff, systems, skill, style) depicted in the graphic below, we have found that most organizations do not follow a prescribed order. Some organizations attempt to renew their organizations through restructuring efforts. Others try to renew themselves through intensive skill training programs or educational seminars on style preferences and differences.

From our experience, we have found that the most successful change programs start with a statement of shared values. Starting with values ...

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