The Manager's Pocket Guide to Virtual Teams

Task III.Communicate, Communicate, Communicate

Key Ingredients:

•   Attitudes

•   Behaviors

•   Skills

Critical Skills:

5.   Value differences

6.   Use interpersonal skills

7.   Demonstrate leadership

Introduction

If there is one critical ingredient for team success it is the ability to communicate. Effective communication is a combination of attitudes, behaviors and skills. Our attitudes toward other members of the team play a major role in how the team performs.

If team members are genuine, respectful and positive toward other members, a climate is created in which open, honest and direct communications can take place. When there is open communication, trust levels go up in the group. People begin to think interdependently, involve others ...