Although many of you might not think that these forms of communication are optimal, they are here to stay! Using the tools that we have (e-mail, voice mail, and conference calls) effectively is essential to the success of your career. Communication is critical in communicating with virtual teams and in building professional relationships. These communication tools can be used to link clients to project teams, project teams to project teams, individual to individual, team members within a virtual team, and on and on.
This chapter will focus on how we can use the tools that we have (e-mail, voice mail, ...
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