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Levels of Learning

Three levels of learning interact to make up organizational learning: individual learning, small-group learning, and whole-organization learning.

This integration of individual, small-group, and whole-organization learning can be likened to the learning that takes place within a flock of geese: in the spring, each newborn chick learns quickly how to survive through a combination of instinct, imprinting, modeling, and reinforcement. Soon the brood of chicks is walking in single file behind their mother under the protective gaze of their father. This family group is constantly together, searching for food and interacting with ...

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