The Manager's Pocket Guide to Organizational Learning

Organizational Learningand Individual Training

Organizational learning does not refer to training events such as classes, workshops, and seminars. We automatically think that attending a workshop, reading professional material, listening to or watching taped presentations, or participating in a computer-based program will produce workplace learning. This notion stems from an old paradigm of instruction that learning must be structured and instructor-directed and be based on new information from an expert. This way of thinking denies all of the various ways in which people actually learn in the workplace. In fact, employees learn most of what they ...