As you try to facilitate organizational learning, you will encounter barriers embedded within the structure of all complex organizations. Argyris labels these barriers resistance to change; unwillingness to discuss the undiscussible; need for control; a short-term focus; simple solutions to complex problems; and the “skilled incompetence” of managers.
1. Resistance to change is the tendency we have to maintain the familiar and avoid trying something new and different. Moving from a command-and-control style of leadership to an empowerment form of leadership, changing over from an elaborate hierarchical organizational structure to a flat, boundaryless organizational structure or even changing individual-centered work processes ...
Get The Manager's Pocket Guide to Organizational Learning now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
