THE FIVE AS OF UNDERSTANDING

I introduced this concept at the beginning of the book. Its purpose is to celebrate those value-added differences we all bring into the workplace and to clarify the company's expectations. Here are suggestions as to how to use them:

1.   Appreciate and celebrate workforce diversity.

2.   Advance the understanding of different cultures and ideologies.

You can do this by:

•   Establishing cultural awareness days. Designate a group (e.g., African American, Hispanic, Asian, Native American) to develop written informational pieces that detail the history of the culture, heroes within the culture (e.g., Martin Luther King), the significance of holidays within the culture (Ramadan), etc. A good place to display the works ...

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