These two problems are common headaches for managers. There are two keys to resolving them:
1. Address the problem early on, when you first notice it. The average employee misses around five days of work a year; any more than that is an issue worth discussing.
2. Look for patterns in the problem behavior. Monday and Friday absences, which create a three-day weekend, are common.
The guidelines below are applicable to both problems. “Cures” specific to each problem will follow.
General Guidelines: Absenteeism and Tardiness
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Maintain records.
• Keep accurate attendance records. Look for patterns; Mondays and Fridays, special events or holidays, repetitive reasons for absence.
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