Situation A
The training team in a plant has been charged with the following:
Goal Statement:
To develop proficiency in problem-solving techniques in the maintenance department
The team developed the following metric:
Track the number of maintenance team members who complete the eight-hour training in problem-solving techniques by April 15.
Does the metric follow the goal statement? Why or why not?
Situation B
A natural team working on line 2 has set the following goal for themselves:
Goal Statement:
To reduce the top pad scrap generated on line 2
The team developed the following metric:
Chart the amount ...
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