THEORY 101

PETER AND HULL’S PETER PRINCIPLE

Use this to deal with people who are being considered for promotion.

Lawrence Peter and Raymond Hull proposed the principle that people are promoted to their highest level of competence, after which further promotion raises them to a level just beyond this and they become incompetent. This can be depicted as:

Illustration

The Peter Principle levels are as follows.

Unconscious incompetence: Someone who doesn’t know how to do something, but are totally oblivious to the fact that they don’t know this.

Conscious incompetence: They now know what it is they need to do, and start to appreciate the gap in their competence. ...

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