THEORY 28

VROOM’S EXPECTANCY THEORY

Use this to understand why people react to certain work-based requests or promises as they do.

Victor Vroom suggested that an individual will behave in a certain way based upon the belief (expectation) that a specific act will be followed by a desired reward (valence) once the act has been completed (instrumentality).

He expressed his expectancy theory of motivation in terms of a mathematical formula: Motivation = Valence × Expectancy × Instrumentality. If any one of the three factors is nil, the overall score will be zero, and there will be nil motivation.

MOTIVATION

The model assumes that it is possible for ...

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