Foreword
Hello, I’m John. I started writing this book primarily for my three grown-up children. They have progressed well in their careers and have become managers, responsible for the performance of others; but none has ever received any meaningful training or development to help them understand the roles and responsibilities of a manager. Nor have they received any advice in dealing with common situations they find at work. Unfortunately, their situation is not at all uncommon.
Separately, as the Chief Executive of iSolon Limited for the past 13 years, I have been designing learning and development programmes for major corporations and delivering them around the world. Although the objectives of each programme have varied widely, the main ...
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