ACKNOWLEDGEMENTS
One winter, our team of practitioners shared some downtime sitting around a table and chatting about our client experiences. We realized that this lull in our workload was a wonderful opportunity to capture the best of what this group, some of the finest in the field, knew about learning.
The group took on the task to “riff” on their expertise. “Don’t write the basics,” Trish said. “Write for people like yourselves: short on time, short on attention, but deep in expertise.” They did. And then Trish and Mary added more and made sense of the output.
This book is the result of that labor. We worked on it monthly during company meetings for two years, and periodically in between. And while the content and form evolved during ...
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