Chapter 10
Developing Lean Culture
After the situation is handled, lean culture should be developed, so that the goal to improve the situation on a continuous basis can be achieved. Culture, in the context of an organization, is
a pattern of shared basic assumptions that have been learned when solving problems, which have worked well so that they can be considered as legitimate and hence, are being taught to new members as the proper way to see, think, and feel in relation to these problems.
Based on this definition, lean culture is a culture in which lean is used when solving problems, is studied, and finally produces a pattern of basic assumptions of the members of an organization. In short, culture is the way people do things ...
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