Personalized business language: We follow up in this chapter with specific and singular needs of business interactions, which can be addressed rapidly and “on the fly,” if one masters the underlying use of information-to-knowledge transformational language.
Resolving Conflict
Conflict is seldom based on factual information that is right or wrong. More often than not, it is (by dictionary definition): an incompatibility between two or more opinions, principles, or interests. Different perspectives, perceptions, and experiences contribute to potential conflict in any situation. These differences can be related to:
- Values and beliefs
- Goals and responsibilities
- Resources
- Processes and procedures
- Individual differences ...
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