5 ■ Knowledge Workers at the Café Revolution
Chapter Objectives
• Understand the roles of the knowledge workers at the café
• Discover what creates apathy to knowledge exchange and why the spirit of sharing creates the proper environment for knowledge management
• See why the spirit of sharing and giving is a predominant culture at the café
5.1. KNOWLEDGE WORKERS AT THE CAFÉ
In the digital age, you need to make knowledge workers out of every employee possible.
—Bill Gates
Knowledge workers are neither farmers nor labor nor business; they are employees of organizations.
—Peter Drucker
Knowledge workers are the creators and users of knowledge. Every employee and everyone who uses knowledge to do their work is a knowledge worker. While there ...
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