CHAPTER 1

The Knowledge Economy

The 21st century knowledge economy demands new skills and insights.

The 21st century introduces major challenges in the workplace that require an awareness of mindset, how and what you think, and how that thinking leads to decision making. These challenges include globalization, acceleration of technology, and environmental issues (Friedman 2016). World leaders at a 21st century World Economic Forum challenged workers to find new ways to create value from the vast amounts of data and information that were collected in the recent information age. Data and information availability is a major achievement in the history of data science, but now it must be applied to work to create knowledge that can lead to new value. ...

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