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Innovation Is Not the Only “I”The Other I’s in CIO

“I notice,” said the duck, “that you talk with only one of your mouths. Can’t the other head talk as well?”

“Oh, yes,” said the pushmi-pullyu. “But I keep the other mouth for eating—mostly. In that way I can talk while I am eating without being rude. Our people have always been very polite.”

—Hugh Lofting, The Story of Doctor Dolittle

Business and IT leaders long for the “glory days” when IT was heralded as a business value leader. It is widely believed that those days are, to a great degree, far behind us. There has been much discussion of late about how CIOs and IT leaders must become more ...

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