Notes

Preface

1. W. Tsai and S. Ghoshal, “Social Capital and Value Creation: The Role of Intrafirm Networks,” Academy of Management Journal 41, no. 4 (1998): 464–476; M. Hansen, “The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge Across Organization Subunits,” Administrative Science Quarterly 44 (1999): 82–111; P. Monge and N. Contractor, “Emergence of Communication Networks,” in Handbook of Organizational Communication, 2d ed., eds. F. Jablin and L. Putnam (Thousand Oaks, CA: Sage, 2000); R. Cross, S. Borgatti, and A. Parker, “Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration,” California Management Review 44, no. 2 (2002): 25–46; R. Cross and L. Prusak, “The People Who Make ...

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