| _ Enterprise | _ Line of Business/Knowledge Center |
|---|---|
| _ High (Critical for [Enterprise]’s business continuation) | _ High (Competitive opportunity; legal/industry requirement; provides significant economic or customer satisfaction benefits) |
| _ Medium (Broad-based economic benefit to [Enterprise]) | _ Medium (High payback potential; major contributor to customer satisfaction goals) |
| _ Low (Benefit to [Enterprise], or is a specific, mandated legal requirement) | _ Low (Key contributor to customer satisfaction goals) |
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