The Good, The Bad, and The Emoji

Get full access to The Good, The Bad, and The Emoji and 60K+ other titles, with a free 10-day trial of O'Reilly.

There are also live events, courses curated by job role, and more.

Start your free trial

Contents

Chapter 1 The New Marketing Paradigm: How David Takes on Goliath

Chapter 2 The Foundations: Service Excellence and Consumer Engagement

Chapter 3 Online Review Data Collection

Chapter 4 Online Review Data Analysis

Chapter 5 Strategic Marketing Using Online Review Data

Chapter 6 The Power of AI in Review Data

Chapter 7 Conclusions

Get The Good, The Bad, and The Emoji now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Don’t leave empty-handed

Get Mark Richards’s Software Architecture Patterns ebook to better understand how to design components—and how they should interact.

It’s yours, free.

Get it now

Check it out now on O’Reilly

Dive in for free with a 10-day trial of the O’Reilly learning platform—then explore all the other resources our members count on to build skills and solve problems every day.

Start your free trial Become a member now