Chapter 5Cast the Character

“If I irritated him by a certain methodical slowness in my mentality, that irritation served only to make his own flame-like intuitions and impressions flash up more vividly and swiftly. Such was my humble role in our alliance.”

—Watson, speaking of Sherlock Holmes16

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Cast the Character: Know each person’s role in a scenario and cast them so that you bring out your opposite’s best. Opposites share the credit no matter what role they take.

One of the largest Internet companies in the world, Alibaba, has been called the equivalent of PayPal, Amazon, and eBay all rolled into one. Its founder and former CEO, Jack Ma, is ...

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