Since 2015, the International Society of Service Innovation Professionals (ISSIP, see http://issi.org) has been running Discovery Summits 1 bringing together speakers and participants with an interest in better understanding intersection of a leading-edge technology trends and total user experience and explore how institutions and individuals can leverage the value cocreation opportunities that exist at these intersections for the benefit of business and society. Over the last couple of years, we have been exploring how the nature of work and jobs are changing in the face of rapid technological changes. We have been exploring topics including job vs. task automation, liquid workforce, skills needed for current/future roles, impact of ...
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