About the Authors

Pankaj Srivastava is a Vice President in IBM’s Chief Analytics Office where he leads transformation initiatives that exploit Big Data, Advanced Analytics and AI. Mr. Srivastava has had extensive experience in technology development and business consulting across IBM’s Cloud, Software and Services businesses and has worked across North America, Asia and Europe. Mr. Srivastava has driven revenue and profit growth through global strategic initiatives that have helped to transform IBM as well as many other companies in telecom and high-tech industries. His areas of expertise include applying cognitive and analytical techniques to Market Segmentation, Sales Coverage, Omni Channel Strategy, Sales Recommendation Systems and Workforce ...

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