CHAPTER 4

The Employee Lifecycle Framework

An employee is not an asset. It’s what the employee can possibly offer that’s the asset. It’s a person’s potential, in other words, that becomes the asset.

Sumeet Shetty, product development manager at SAP India, inherited a new team. Some of the team members were very comfortable—too comfortable—in their routine. They were in a rut. But Shetty saw that they were capable of more.

He decided to give his team stretch assignments. This including an exercise in which team members had to rehearse board report presentations several times. The team members complained that rehearsing for a board presentation was unnecessary. And their first attempts were very poor, reflecting these sentiments. But after several ...

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