Employee Purpose, Potential, and Perspective
Past performance doesn’t predict untapped future experiences.
Payment’s technology company MasterCard exemplifies how a deeper understanding of worker potential can help inform workforce planning and development efforts. With rapid growth, MasterCard business and HR leaders realized that the organization needed a clear understanding of its workforce’s skills and capabilities, especially considering technology-driven change. To clarify how roles and skills were changing as technology evolves, the organization invested in AI to model emerging technologies impact on any economy, industry, organization, or job.
During the pandemic, this platform had been key in guarding some decisions on work ...
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