What you allow, is what will continue.
—Unknown
There are many misconceptions about the term “accountability” in the corporate world. As I mentioned before, most employees define it in corrective or disciplinary terms, when it is not. The term has a much broader and useful meaning than the narrow definition many equate with it.
And as I stated earlier, accountability is about consequences, consequences for poor performance or behavior as well as for good performance or desired behaviors.
So for me, the question was whether or not Charles experienced the consequences of his behavior?
Now that Charles and I have agreed on a set of clear expectations and I’ve been providing him regular, honest, and constructive feedback, ...
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