CHAPTER 1The Heart of the Matter—An Examination of the Profession of Business Analysis
Let’s begin by examining the entire scope of the business analysis profession and the business analyst (BA) role. The emergence of business analysis practices began in the 1980s when businesses turned their attention to improving software requirements and streamlining processes. By the early 21st century, a number of large companies that already had substantial business analysis practices called for common standards. This led to the creation of the International Institute of Business Analysis (IIBA) in 2003 (www.theiiba.org). IIBA is the fast-growing, independent, ...
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