Epilogue

If you step back and look at all the things you’ve learned from the Eight Essential People Skills, don’t be surprised if you still have more questions and problems. People problems will always be constant and remain highly unpredictable, time consuming, and intellectually and emotionally challenging. The role of the project team leader will likely continue to expand and demand more sophisticated skills. But look at it this way: if the job were easy, they wouldn’t need you. I hope you will take these eight skills and continue to develop and personalize them for your benefit.

The following summarizes the best recommendations drawn from the discussions on the eight essential people skills for team leaders:

1. Skill One: In diagnosing and ...

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