CHAPTER FOURTEEN

STEP 8 Unleash the Positive Energizers

One day we ran into an old friend who directs human resources in a large organization. We inquired as to how she was doing, and she told us that things were not going very well at work. The people at the top faced difficult challenges and were responding in conventional ways. They were becoming increasingly negative, and the negativity was flowing through the organization.

We asked her to consider a counterintuitive question: What would happen if she went back to her organization and selected people whom she knew were inherently positive, committed to the collective good, and competent? What if she invited them to become a network of positive change agents? What if she assembled them and ...

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