CHAPTER 12EMERGENCY OPERATIONS CENTERTake Control of the Situation

Congress can make a general,but it takes a radio operator tomake him a commanding general.—USMC Radio Operator School slogan

INTRODUCTION

After you have developed your disaster recovery plan the final step is the creation of your Emergency Operations Center. The terms Emergency Operations Center, war room, and Command Center all invoke images of serious-faced people feverishly scurrying around trying to address one major problem or another. These terms imply action and direction of resources toward a goal. For the Emergency Operations Center, the goal is the return to service from a business emergency. In this sense, an Emergency Operations Center is a temporary tool to coordinate ...

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