Notes

Preface

xi that long-awaited “disruptive innovation” This concept was described by Clayton Christensen in C. Christensen, The Innovator’s Dilemma: The Revolutionary Book That Will Change the Way You Do Business (Boston: Harvard Business Review Press, 1997). For its relevance to healthcare, see C. M. Christensen, J. H. Grossman, and J. Hwang, The Innovator’s Prescription: A Disruptive Solution for Health Care (New York: McGraw-Hill, 2009).

xii I even blog and tweet My blog is Wachter’s World, and it can be found at www.wachtersworld.org. My Twitter handle is @Bob_Wachter.

xii evidence-based care only about half the time The evidence-based care estimate is from E. G. McGlynn, S. M. Asch, J. Adams, et al., “The Quality of Health Care Delivered ...

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