Chapter One

Illuminate your blind spots

Admit what you don’t know and correct your wrong beliefs

We’re generally overconfident in our opinions and our impressions and judgments.

Daniel Kahneman, Thinking, Fast and Slow

BENEFITS OF THIS MENTAL TACTIC

Collecting and processing data is the first step in solving problems. However, the path towards building a robust and accurate ‘fact base’ as a basis for solid decision making is littered with pitfalls. This mental tactic helps you unmask your blind spots and calibrate the confidence you have in your beliefs.

Because of its fundamental nature, this mental tactic can be used whenever you are trying to understand and solve an analytical problem.

ADMIT WHAT YOU DON’T KNOW

When Jamie started ...

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