Appendix B. References

[99pi] Mars, Roman. “99 Percent Invisible.” On Average. Published August 23, 2016. http://99percentinvisible.org/episode/on-average/.

[AEIOU] EthnoHub. “AEIOU Framework.” Accessed March 8, 2017. http://help.ethnohub.com/guide/aeiou-framework.

[alvarez] Alvarez, Cindy. Lean Customer Development: Build Products Your Customers Will Buy. Sebastopol, CA: O’Reilly Media, 2014. ISBN: 978-1-4493-5635-4.

[anderson] Anderson, Peggy. Great Quotes from Great Leaders: Words from the Leaders Who Shaped the World. Naperville, IL: Simple Truths, 2017. ISBN: 978-1-4926-4961-8.

[atwood] Atwood, Jeff. “The Pontiac Aztek and the Perils of Design by Committee.” Coding Horror: Programming and Human Factors, June 16, 2005. https://blog.codinghorror.com/the-pontiac-aztek-and-the-perils-of-design-by-committee/.

[basadur] “Reducing Complexity in Conceptual Thinking Using Challenge Mapping.” ResearchGate, January 1, 2003. https://www.researchgate.net/publication/228542745_Reducing_Complexity_in_Conceptual_Thinking_Using_Challenge_Mapping.

[basadur-innovation] Basadur, Min. The Power of Innovation: How to Make Innovation a Way of Life and Put Creative Solutions to Work. Burlington, ON: Applied Creativity Press, 2001. ISBN: 0-273-61362-6.

[beren] Beren, David. “T-Mobile Announces Fourth Quarter 2011 Financial Results, LTE Network Coming In 2013.” Accessed February 20, 2017. http://www.tmonews.com/2012/02/t-mobile-announces-fourth-quarter-2011-financial-results-lte-network-coming-in-2013/ ...

Get The Customer-Driven Playbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial