The Controller as Lean Leader

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Systems of Merit

I should have studied to become a psychologist! Our present HR system does not fit with Lean. Our current HR system manages people with fear and carrots and sticks, but Lean is all about developing people. A Lean HR systems of merit will better help our associates achieve their potential by emphasizing that we are a learning organization.

The first few weeks had been nothing but putting out fires. Firefighting will never go away until we stop executing “point improvements” and create a “business system.” As I mentioned this ...