The Communication Code

Book description

Provides a proven series of skills and techniques that anyone can use to make their relationships thrive

Healthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to 'dropping the ball'. Better communication yields better results. It's a no-brainer—honest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things to master in practice.

The Communication Code helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved. In this real-world guide, bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.

Written by the team that brought you The 100X Leader, The 5 Voices, and The 5 Gears, this must-have book will help you:

  • Connect and communicate effectively with your team, your family, and your friends
  • Define the parameters of a conversation from the outset to avoid any misunderstandings
  • Understand the power dynamics of an interaction to eliminate the fear of honest conversation
  • Offer constructive criticism without offending or disappointing the person on the other side
  • Maximize your situational awareness and collaborate like a pro
  • Prevent communication attacks and restore healthy communication flow

The Communication Code: Unlock Every Relationship, One Conversation at a Time offers a practical, easy-to-implement solution for decreasing or eliminating miscommunication. It is essential reading for anyone wanting to improve the health of their relationships through clear and authentic communication.

Table of contents

  1. Cover
  2. Table of Contents
  3. Praise for The Communication Code
  4. Title Page
  5. Copyright
  6. Dedication
  7. Acknowledgments
  8. Introduction
    1. Solving Relationships
  9. 1 The Secret of Relational Codes
    1. Complexity Is Complex
    2. Understanding Communication
    3. Missed Communication
    4. Why People Create Codes
    5. The Most Complex Codes
    6. How to Break Codes
    7. Understanding a Spouse's Code
    8. Making Progress
    9. Note
  10. 2 The Power of the Past
    1. 1. Relational Trust
    2. 2. Managing Expectations
    3. 3. Power Dynamics
  11. 3 The Communication Code
    1. Different Relationships. Different Codes.
    2. A New Communication System
    3. The Communication Code
    4. Personality Tendencies
    5. The Communication Code at Work
    6. The Communication Code at Home
    7. Note
  12. 4 Why Celebrating Works
    1. Why Is Celebration So Hard?
    2. Exaggerating Celebration
    3. When Celebration Has Never Been Valued
    4. Some View Celebration as Weakness
    5. How Different Personalities Celebrate
    6. Start Meetings with Celebration
    7. When You Don't Celebrate
    8. Why Celebration Wins
    9. Try This If You Don't Know What to Do
    10. What Happens When You Don't Take Time to Celebrate
    11. Celebrating Work without Affecting Work
    12. Monthly, Quarterly, Annually
    13. Little Big Things
    14. Celebrating at Home
    15. Celebration Dinners
    16. Learn to Celebrate for Everyone's Benefit
    17. Notes
  13. 5 Why You Should Care
    1. Care Is Shelter
    2. What People Need
    3. When Did You Stop Being Cared For?
    4. Is It the Reason You Don't Care?
    5. Fighting Can Be Caring
    6. How to Care Well
    7. Note
  14. 6 The Superpower of Clarity
    1. What Clarity Actually Is
    2. Clarity Matters
    3. Clarifying Benefits Everyone
    4. Whom Are You Talking To
    5. How to Clarify Well
    6. Active Listening Audit
    7. Why You Want Others to Clarify
    8. Clarifying Is Your Responsibility
  15. 7 Collaborating to Win
    1. What Does It Mean to Collaborate?
    2. The Making of Great Teams
    3. Blitz
    4. Collaborative Strength
    5. Examples of Poor Collaboration
    6. Collaboration Assessment
    7. Note
  16. 8 How to Critique Without Being Critical
    1. The Difference between Critique versus Criticism
    2. How to Deliver Critique Well
    3. How to Receive Critique Well
    4. Making Critique Work for You, Not against You
    5. Learning to Love Critique
  17. 9 People Whispering
    1. Deciding to Change
    2. Use the Code Word
    3. What Do They Want?
    4. What Do You Want?
    5. Know Your Default Pattern
    6. Reading Others Well
    7. People Whispering Assessment
    8. Advanced Learning
    9. Team Whispering
    10. Don't Be That Person
  18. 10 Is It Worth It?
    1. The Relational Prize Test
    2. Evaluating Relationships
    3. Resistant or Responsive
    4. Need to or Want to (or Both)
    5. Relationships Are Worth It until They Aren't
    6. What Is the Cost of Not Working on It?
    7. Choosing to Lean Out
    8. Choosing to Lean In
  19. 11 Re‐Establishing Communication
    1. Overcoming Relational Blockage
    2. Real‐Life Scenarios
    3. Cold Heart Syndrome
    4. 10 Ideas for Re‐Establishing Communication
  20. 12 Your Communication Plan
    1. Prevention
  21. About the Authors
  22. Index
  23. End User License Agreement

Product information

  • Title: The Communication Code
  • Author(s): Jeremie Kubicek, Steve Cockram
  • Release date: November 2023
  • Publisher(s): Wiley
  • ISBN: 9781394150533