PART V
THE FINISHING TOUCHES: YOUR ACTIONS AND APPEARANCE MAKE A DIFFERENCE
The previous sections provide numerous concrete suggestions on how to craft an effective email, make a dynamic business presentation, present yourself assertively in many types of situations, and build your career. They cover key communication essentials for success.
But you’re not done yet. There is one more area to discuss.
This final section covers the “finishing touches” that will help you stand out in the crowd. These are the subtle actions that professionals use to connect with others and to encourage others to engage with them.
Your greetings, your handshake, your ...
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