9
HARRISON OWEN
Open Space Technology
The times, they are a-changin’.
—Bob Dylan
Three Stories
OPEN SPACE AT WORK
It was a bold experiment, not unlike jumping out of an airplane without knowing if the parachute was functioning. One morning, the Rockport Company, a subsidiary of Reebok International, closed for two days. No shoes were shipped. No orders were processed. The head office was locked.
Except for a skeleton crew left behind to answer the phones, the company’s entire workforce gathered in a cavernous warehouse at the distribution center. The president and his senior executives, many of whom questioned his judgment in shutting down a $300M ...
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