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MARIE MIYASHIRO AND MARSHALL ROSENBERG

Integrated ClarityEnergizing How We Talk and What We Talk About in Organizations

Change is situational…. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal.

—William Bridges

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Meeting the Needs of Both the People and the Organization

Lovers do it. Families do it. Now organizations and communities are doing it, too, with surprising results. Talking about needs, that is.

Dr. Michael Shafer can testify to that. “We definitely gave voice to our organization needs, creating a palpable cohesion among our team. What we learned ...

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