The Category Management Handbook

Activity 8Business requirements (RAQSCI)

Figure 2.4 Business requirements

Overview

The RAQSCI framework, based on the ‘staircase’ principle, allows a hierarchical analysis of business requirements to be undertaken. There are many similarly named techniques, such as AQSCIR, AQSCI or the project management model RACI. The latter, while sounding almost identical, is applied in the context of defining roles and responsibilities, rather than defining business needs, and so the two should not be confused when embarking upon the planning process.

The order of the RAQSCI hierarchy is central to the success of the analysis task. Each step in the staircase ...