The Category Management Handbook

Activity 3Team charter

Figure 1.6 Team charter

Overview

The team charter is viewed as an ancillary document to the project charter. Its primary focus is the team – how it communicates, behaves and performs – together with detail around roles and responsibilities. It is designed to be completed in a team environment with core members.

In keeping with the project charter, its completion should be carried out at the earliest opportunity, as it will engender support and buy-in from cross-functional participants. It allows those representatives from the business to have a say in how team meetings should be run (e.g. meeting etiquette, conflict-resolution ...