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CHAPTER 26PHYSICIANS, DENTISTS, AND HEALTHCARE PRACTITIONERS

I found that the quality of care and attention I provided as a physician was more important than any pill I prescribed.

—Richard Moss, M.D., The I That Is We

I have been very fortunate. At age 55, I have had only a few times when I needed to take care of a major healthcare concern. In my interactions with medical professionals I am consistently amazed at the lack of care for the person behind the ailment or injury. For me, the most important information provides me with a context to frame what I will be going through; this gives me a set of expectations that allows me to anticipate what will be happening and become a partner in producing desired outcomes. I am almost always disappointed, ...

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