CHAPTER 6WHEN CONFLICT SURFACES: THE RESOLUTIONARY MODEL
The essence of resolving conflict can be boiled down to two words—listening and forgiveness. If you do these two things well, the rest is easy.
—The Resolutionary
Let’s take another look at Principle 8:
8. No matter how clear and complete the agreement, everything will not be addressed—conflicts and differences will arise that you must be prepared to resolve.
No matter how much time you spend, no matter how close to perfect the attempt, you will have to revisit aspects of the agreement that you did not think about, or changed circumstances you did not contemplate. Although you can reduce conflict, you cannot eliminate it! Getting emotional about conflict will not help resolve it. ...
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